Sheraton Centre Toronto Hotel

Julie Sharrard

2 months ago

We have stayed at the Sheraton Centre Toronto Hotel many times over the years, and it somehow always feels like coming home. What really makes this place special is the people. Brian in the lounge is one of those people who instantly makes you feel welcome. He remembers guests, takes the time to chat, and creates a warm, easy atmosphere that you look forward to coming back to. We have also stayed here during some pretty stressful periods of our lives, and I honestly don’t think the staff realize how much the environment they create helps. There is something about the kindness and consistency here that makes it easier to breathe when things feel heavy. It was also great to see Norica again and learn she is now working with the events team. We have known her from previous stays, and she has always been wonderful, so it is nice to see her in that role. And Anastasia in guest services is fantastic. Friendly, professional, and always willing to help. The hotel itself is beautiful, and the location is hard to beat, but the people are what keep us coming back. It is rare to find a place where the hospitality feels this genuine. Bravo for continuously going above and beyond.

Andre

2 months ago

Nice location. Beautiful hotel. Wonderful service. However if you are looking for a romantic place…that’s not the place for you. It’s more a business hotel. With conventions happening everywhere and people seating at the tables with laptops pretending they are working but in reality they just have a miserable job and want show off pretending they are so busy and important. Do miss the breakfast at the top the hotel. Amazing food, unbelievable good service and nice view of the city. I definitely recommend this hotel.

Jordan Reid

3 months ago

Overall, I love my stay at this hotel! I thought it was quite nice and the room was everything that I needed it to be. The bed was quite comfortable. I had a great sleep. I wish the bathtub was a bit deeper, but that is such a minor thing in terms of a basic hotel room. My only real complaint was that the room service was extremely overpriced, considering it came in a Cardboard take away container. There was no point of ordering room service versus getting something off Uber eats or DoorDash. Honestly, anything I ordered from food delivery service would’ve been better than the food I ordered on room service. Not the experience I was expecting it all for the premium that I paid. I would love my room service to come on a real plate and with real utensils, considering I’m paying the same service fee as food delivery.

Dick Lately

3 months ago

Nice hotel with lots of eating options close by. I had a king room with a great view of the CN Tower. The bed linens were clean and comfortable. There was a fridge, safe, decent sized TV, desk, chair with an ottoman and the amenities were nice. Check in was super easy and very friendly. I would stay here again.