ARC THE.HOTEL

Elisabeth Hazell

2 months ago

The concierges were exceptionally helpful and polite. I ordered DoorDash and they insisted on providing me cloth napkins, silverware and glassware from the restaurant. They allowed me a late checkout to take a Zoom meeting in my room, and checking in and out were super easy. The rooms have clearly been renovated in a bit of a lipstick job but they’re big and clean and the bed was comfy. What a great central location!!!

Nathan C. Nickel

2 months ago

My spouse and I had a fantastic stay at the Arc Hotel. We had a weekend planned in Ottawa and sadly our flight in was cancelled due to a winter storm. The hotel was so gracious and accommodating. The staff were exceptionally helpful and modified our reservation. They went above and beyond to ensure that, when we did arrive, everything was in order. Among the most friendly and helpful staff I have worked with. The room was clean and very comfortable! The only suggestion is the lighting in the room - the LED lights were likely around 6000K giving off a more coolish colour rather than 3000K to 4000K which would give a warmer more cozy vibe. This is so minor. EVERYTHING else was fantastic. I will stay there again!

Christine Forber

3 months ago

Great location. Easy walking distance to Parliament Hill and not too far from the Byward Market area. The room (Premier King) was quite small but adequate and quiet. We found the bed and pillows were comfortable. The closet needs a light. We had to use flashlights to look through clothes and shoes, and the safe was useless without a flashlight. The bathroom is very small and has one light hanging over the sink. The position of the hanging light is awkward for use of the mirror, eg makeup. Better lighting, including the shower would be appreciated. Our package included breakfast, which we really enjoyed. The eggs Benedict was excellent. All staff were friendly and professional. Parking requires going down a very narrow side alley. We were able to find a parking spot each night but had to park in a huge puddle one evening, ~2cm deep. There is low hanging ductwork so you have to watch out to avoid hitting your head. You also have to walk back along the narrow alley to get from the parking garage to the hotel. I was always concerned about encountering a car coming in along that alley but we were lucky.

Dustin Snyder

3 months ago

I stayed here for 4 days while in Ottawa for business. The staff were all very nice. front desk, concierge and room attendants were always friendly, happy and smiling. The rooms were comfortable and spacious. One concern I had was that Hot Water for the shower seemed somewhat sporadic and was not always available, but that did not ruin the stay. I would recommend staying here, lots of restaurants and sight seeing within walking distance.