Comfort Hotel Airport North

Michael Versteeg

6 years ago

The entrance to the hotel is currently under renovation which is acceptable for improving the hotel. However, at check-in, the staff was minimally helpful and not very informative. To add considerable insult to injury the bathroom was not cleaned and there were dirty towels hanging. With no clean towels present. After contacting the hotel staff regarding the bathroom towel issues they asked if we could come down to the main desk to pick them up because they don't have custodial staff at the time. In the morning when going to take a shower there was an open soap bar on the shelf with several very black (what looked like genital) hairs on the soap. This is absolutely unacceptable for any hotel let alone a hotel in Canada. We paid decent money for the room and it was not even remotely cleaned appropriately to basic standards. When checking out there was another individual checking in. The airport shuttle has arrived and we needed to catch our flight but the attendant continued with the apparently confusing checking discount codes instead of making sure the person who has to catch the shuttle is on their way. He stated we should have told them of the room situation and they would have given us a new one. We reiterated that it was stated last night that the bathroom wasn't cleaned nor were there clean towels (including the presence of dirty towels). His reply was "oh" P.s. The elevator also smelled like vomit and had some interesting characteristics stopping on floors with no people and doors staying open for 2 min before closing even after pushing the closed buttons. Very unimpressed and disappointed with this stay especially given the expense of the hotel.

Paul Abii-Ndoh aka DUKE

8 years ago

Very descent and budget friendly hotel. The front desk staff were helpful, efficient and cheerful- except one that did look and behave throughout our stay as if she would prefer to be elsewhere! The airport shuttle was flawless. I will definitely not hesitate to return to this hotel. No doubts the hotel has seen many more glorious years but the management seems to be on top of things to keep it going.

P Best

8 years ago

Everything was absolutely perfect... TV remote batteries were low! It nearly killed me! LOL The bathroom facilities were excellent. The shower and sink had good water pressure. The coffee maker was nice to have with a selection of pods to use, including our favorite, decaf. We were close to the elevator but there was no problem with any noise getting into our room. We had a very restful night. Staff was friendly and helpful. I was really surprised at how close I could park to the front door. Well done Comfort Inn!

Rachel Winkler

9 years ago

We had a late night reservation due to a missed connection flight. The hotel was able to accommodate us. We were able to schedule a shuttle back to the airport the next morning. The bed was extremely comfortable, which is exactly what we needed! Bathroom was clean and shower was great.