Loden Hotel

Nysha Nelson

2 months ago

If you are looking for an exceptional experience stop here. Even before arriving I contacted the concierge to ask about dining reservations. They were very helpful and sent a list of restaurant recommendations nearby. When we arrived there was someone directly to assist with getting bags to the room. A map and lists of food, shopping and attractions were available. Once in the room everything was well laid out. There were ample hangers and drawer space. The bathroom was well appointed — even had a fan in the water closet! And the bathroom floors were HEATED! Lovely! We wanted to catch up on a YouTube series, but the television didn’t have a way to do that. Someone came from the front desk and hooked up a Roku to make that happen. Even little things like — when going to the elevators on the first floor there was always one waiting. This is service and attention to detail. There was very little lacking and if you mentioned it they were all about a solution. Look forward to another trip to Vancouver and another stay there!

Jessie Chien

2 months ago

I received a welcome smile by the front desk immediately when I walked in to the hotel. The service was top notch and the room was very nice and clean with generous amenities including a bottle of fresh lemon water and two pieces of chocolate. They have nespresso and hot water and tea 24 hours in the lobby. There are two elevators which usually came very fast and required no wait for us. The location is great and the hotel restaurant serves very decent quality food. I will stay there again next time when I visit Vancouver.

Sasha Fofanova

4 months ago

We stayed for one night at the end of December. I really liked the staff. Amazing managers, reception staff, valet parking attendants, cleaners, and everyone we met there. Friendly, very attentive, they immediately understood our needs and did everything to ensure we had a wonderful time. They even provided little treats, understanding that we had a child with us. The rooms are clean, tidy, and quiet. The mattresses are a little too soft for me, but I understand that not everyone likes very firm mattresses, so I'm not even taking that into account in my hotel rating. I've stayed in several 4 and 5 star hotels in Vancouver. And now, the next time I come to Vancouver, I know where I'll be staying! 100% here!

Serlo

3 months ago

We had a great stay here. The staff was excellent across the board, friendly, prompt and professional. We had a cork disintegrate on a wine bottle we brought and they rescued it by bringing us a strainer and decanter. The room we had was clean, quiet, and very pleasant. We will absolutely visit again.