Tunnel Mountain Resort

Marco Escobar

2 months ago

We had an amazing family vacation at Tunnel Mountain Resort and honestly couldn’t have asked for a better place to stay in Banff. The location is absolutely beautiful — peaceful, surrounded by nature, and with stunning mountain views in every direction. It felt like the perfect mix of quiet getaway and easy access to town. We loved being close enough to downtown Banff for quick trips, but far enough to truly relax and unwind. Our suite was clean, spacious, and very comfortable — perfect for a family stay. Having a full kitchen made things so convenient, especially for breakfasts and family dinners. The beds were cozy, and the whole place felt warm and welcoming. The staff were friendly, helpful, and genuinely kind from check-in to check-out. You can tell they care about their guests’ experience. Specially Lily and Rita ! Thank you ladies ! The kids loved the pool, and we appreciated the overall relaxed, family-friendly atmosphere. It truly felt like a home away from home. We made incredible memories here and will definitely be coming back. Highly recommend for families looking for comfort, views, and that true Banff mountain experience!

Ive Ignatyeva

3 months ago

I stayed in a one-bedroom loft at Tunnel Mountain Resort and overall had a very good experience. The place feels new and modern, and the beds were comfortable. As we were traveling with a pet, they thoughtfully provided treats, a toy, a pet bed, and metal food containers in the room. We had a cat, not a dog, so we didn’t use them, but it was a very nice touch and showed they are truly pet-friendly. The only downside was the cleaning detail: I found candy wrappers behind the bedroom door, which suggests the room was not thoroughly cleaned. The resort is quiet and a good option if you don’t want to be in the middle of the main street noise in Banff. You do need a car to get around for most activities, although there is a shuttle/bus stop right in front of the hotel, which is very convenient. Overall, a comfortable, modern, and pet-friendly place.

Nov

5 months ago

I was very satisfied with our stay. The kitchen and fireplace were a must during the winter, and I’m so glad they were able to accommodate our requests. The front desk staff—especially Hannah—was very polite and helpful, and the housekeeping team did an excellent job keeping our room clean. Overall, it was a great experience. For future improvement, I would recommend adding a hot tub for the winter season and a steam room. Everything else was wonderful—the mountain view from our balcony was amazing. I would love to stay here again and would definitely recommend this place.

Pasob Phommarath

4 months ago

Great value for your money. We stayed in the Loft suite with 2 rooms. The kitchen had everything we needed to make supper and stay in. Super cozy with the fireplace and the beds were comfortable, plenty of pillows. Free transit rides and firewood. The pool was nice to enjoy with my kids. I would definitely stay here again.