Metropolitan Hotel Vancouver

Karen

2 months ago

I was here on a 4 night stay. Location - awesome! Room service - we had to actually call the front to get the room serviced after 3 nights. That's not great! But they did a nice clean up. NO water!! That's not great. Diva - when we went in person, it was great - great food and service. When we ordered room service, it was disgusting! They brought our food in a paper bag with wooden utensils like take-out. The eggs benny had slid all over the place with a pile of potatoes. And the eggs were overcooked from what I ordered. Our juice was in a plastic cup. No nice tray, no proper dishes - we were eating to of the box. It's really disgusting and not at all what I expected. The bed, blankets and pillows are feather and way too soft and hot. Tossed and turned 2 of the nights. No hot tub as they advertise!! Steam room and pool layout is very awkward! So my stay was ok. I'd likely try another hotel next time.

Avery Wong

2 months ago

The Metropolitan Hotel is a relic of its Mandarin Oriental (aka Jardine family past) with throwbacks to its past as a member of a Hong Kong luxury hotel empire. Front desk staff state that the hotel is due to be properly rebranded soon, with the addition of a Renaissance club lounge, but until then, one can enjoy the Hong Kong/southern Chinese theming (lions at the door, intricate wood carving in the lobby, and rooms that are still very well appointed. The bathroom looks like something from the 80’s but other than the Marriott, residence inn, and the suites at the JW, it is one of the few hotels that provide guests with a bathroom in Vancouver. Service is polished, and I do appreciate that the Diva at the Met (the hotel restaurant) offers a sit down breakfast with meals made to order, even if they do apply a $7 surcharge for hot breakfast if you select the breakfast benefit, which otherwise gives you complimentary continental options. Key funding is that the meals they do provide are of excellent quality. Special mention, sound proofing in the rooms is great, and the furniture is in great shape.

Roseanne

5 months ago

I had a fantastic stay at the Metropolitan Hotel Vancouver. The location is absolutely perfect, very central, extremely safe, and within easy walking distance of so many attractions, shops, and restaurants. My room was spacious, spotless, and well-equipped with everything I needed for a comfortable stay. The pool and fitness facilities were excellent, and I especially appreciated the saunas and steam rooms in the changing areas. Parking was a little bit of a tight squeeze, but there were plenty of underground spaces available, and the elevators up to the lobby made access very convenient. Every staff member I interacted with was friendly, welcoming, and helpful. Overall, a wonderful experience. I would happily stay here again and highly recommend it to anyone visiting Vancouver!

Tia Collins

3 months ago

Overall stay was great. We did call to check if early check in was available and were told our room was ready, when we arrived 15 mins later we were told they mixed us up with another guest and our room was going to be about 2-3 hours still. When we got into our suite 2.5 hours later we didnt think to check if we had the extra bedding for our third (paid for adult) person so at 11pm when bed time rolled around we had to call down and wait for blankets and pillow. Two adults and one child (2yo) ate at the restaurant for the breakfast included but the server said only one adult meal and one kids was covered which was fine but we found the breakfast voucher to be a bit misleading. (It seemed that 2 adults and 2 kids were included) All in all wonderful hotel. We enjoyed our stay. Room was clean and beautiful.