DoubleTree by Hilton Hotel Toronto Downtown

Bre Kaglar

2 months ago

Love love love this hotel!! It's a home away from home. I feel so welcomed and comfortable when we stay here. The rooms are pretty good. But its the staff!! Henry is an outstanding human. Always making sure we have everything we need and are comfortable. Manager Tara is so sweet and always willing to help, and make sure our stay is everything we want. Jing the concerige always goes above and beyond to help me. The trainees that have been following Henery and Tara are learning from the best hospitality team. Doubletree Hilton should be incredibly proud to have staff like the front end at their hotel. They make our challenging visits of Childhood Cancer a nice ease.

Kalpana

3 months ago

I stayed at the DoubleTree by Hilton this past weekend with my friends, and I honestly had such a great experience that I felt I had to write a review. I’m a student and I normally don't go out of my way to write reviews, but this place really stood out. The service was amazing from start to finish. I’m normally a clean freak, and I was very impressed the rooms were spotless, comfortable, and beautifully designed. Everything felt well taken care of and relaxing. I had breakfast during my stay, and it was perfect. There were so many great options, and everything tasted fresh and well prepared. I also want to especially mention our server, Juned, who was absolutely wonderful and sweet. As students were are often overlooked and ignored but Juned made sure we were comfortable and were taken care of. His kindness and great service truly made the experience even better. Location was perfect too with many restaurants and activities nearby. Overall, this stay exceeded my expectations, and I’m really glad we chose to stay here. I would definitely recommend the DoubleTree by Hilton and would love to come back again.

Tracey Riley

2 months ago

Staff is phenomenal. Not just front desk staff. All staff! So attentive. I found the rooms nice but small. Not paying attention had me trip a couple of times, as floor 17 had lifted carpet you had to be aware of. Great location. The Hemisphere restaurant had outstanding food. We will definitely return!

Elaine McCulloch

3 months ago

Was very impressed right from the get go. Staff was friendly and very accommodating. We were allowed an early check in and got two warm fresh cookies to enjoy. The beds are comfy. The bathrooms are spacious. The pool and sauna area was also very well kept. It is a great location to get around downtown. 5 out of 5 in my opinion.