Hôtel Le Rivage

KHOLD RIDDIM

4 months ago

Very disappointed about my stay I’m not gonna lie… For almost 300$/night you would think you’d get something pretty nice right? Well… while it’s nott absolutely awful it’s definitely not up to the standard of a 300$/night room let me tell you that. When I was on the site and looking to book for a night most of the listings for the rooms only included one picture not even showing the entirety of the room and no bathroom pictures, this already screamed red flag because why would you not show a picture of the bathroom..? I included one here and maybe that’s why they dont… because its awful, bathroom is so small can barely fit two people in there, the shower head is on the verge of giving up resulting in water leaking everywhere from the top. The water temperature gauge is not accurate at all you either have boiling hot water and if you turn it slightly down water becomes icy cold. Its a shame because the room design is actually nice and it could be worth that price but unfortunately this room was also in a basement which is pretty weird, never seen that before. Last thing that left me a bit angry was the staff carrying carts of I dont know what starting at 8am in the hallway, it was so loud it sounded like the room door was wide opened. Wasn’t very happy about getting woken up at such an early time. Wouldn’t be a big deal if the room was slightly more soundproof but you could literally hear whisper in the hallway thats how little soundproof it was. Overall, room looks decent, could be worth that price but not until all of the things that I mentionned get fixed. Do not book if you want peace and quiet

Shayannn Yahyaie

3 months ago

Very disappointing stay. The reception staff were unhelpful and unprofessional, providing incorrect information, including a wrong contact number for reception. We also waited 40 minutes for a spa shuttle that never arrived and eventually went on our own—without even a simple smile or apology. I booked and paid extra for a room with a fireplace, but it was broken and never worked. I contacted reception three times and was repeatedly told someone would come to fix it, but no one showed up. They neither changed our room nor refunded the extra charge, which is truly unacceptable. The room (134) was outdated and poorly maintained. The bed was noisy, and the bathroom faucet was broken, causing water to splash everywhere. Overall, the stay was uncomfortable, and I regret choosing this hotel.

Tim Sullivan

5 months ago

Booked this hotel same day for an impromptu trip. Front desk staff were very nice, hotel was laid out clearly. Room was wonderful with a tub in the bedroom and customizable lighting + fireplace. Great place for a few nights!

Roxanne Houle

6 months ago

The staff was helpful, the room was clean. I didn't have issues accessing my room but two flights of stairs and luggage wasn't great. Only concern was truly parking, wasn't ideal. I was sent to a back parking lot as the minimal spaces they have share with multiple buildings.