Basecamp Lodge Canmore

Zoe Robinson

2 months ago

The staff at Basecamp resorts were so friendly and had so much information to share, they made our stay very pleasant. We were really happy with our cosy room, though we weren’t aware it would be right next to the train tracks, which did create noise throughout the night. Some feedback, there was a communal kitchen upstairs with a nice lounge room, but nothing in the kitchen? No plates/bowls/cutlery which made actually using the microwave ect. a bit difficult? Fitting out this space would be a big improvement.

Radica McCaw

4 months ago

We’ve used base camp as a family for many years now and we like its location as it’s easily accessible to downtown and many restaurants. It really feels like you’re nestled in the mountains and the views are astounding. You are literally backing onto the train tracks and because of this ear plugs are offered in each room. We have found that turning on the air conditioner fan alleviates most background noise. If you’re a light sleeper choose somewhere else as this location might be an issue for you. The staff that we’ve experienced in the past and on this trip were very friendly and helpful when needed. Personally I in general appreciate friendly approachable staff. The room was sufficient although the sink in the bathroom had a large very noticeable crack and I was not informed but the staff was aware. The toilet paper holder is too close to the toilet and the roll would fall off and onto the floor every time you used the toilet; very unsanitary! The location is very close to the train tracks and if you’re a light sleeper choose another location to avoid disruption. Ear plugs are supplied and we’ve found turning on the air flow fan alleviates most noise.

Lincon Dmetruik

3 months ago

My partner and I stayed one night on Valentine's Day and couldn't have had a better experience somewhere else. The workers did a great job decorating my room for Valentine's Day. Rooms are clean and comfortable. Checking in and out is made easy with it being virtual. Will definitely be back!!

Carlo

2 months ago

We booked Basecamp Resorts Canmore for a wholesome ski trip to Lake Louise. What we got was an Olympic village side quest, emotional damage from overtime hockey, and bagels that altered our life trajectory. First of all: the staff. Polite. Welcoming. Informative. Suspiciously competent. The kind of people who look you in the eye and make you believe everything is going to be okay — even during Canada vs. Finland Olympic overtime. They gave us a late checkout so we could finish the game, which is not customer service. That’s nation-building. That’s diplomacy. That’s heritage preservation. And overtime? Deadly. Heart rate monitor screaming. The Score was chat feral. Neighbours probably concerned. Worth it. The room? We booked 2 queens. What we experienced was a spatial anomaly. Somehow 3 queens and a king once we entered the chat. I don’t know if the square footage expanded or if we simply evolved as people, but it was clean, comfortable, and perfect after a day of skiing like confident beginners who watched one YouTube tutorial. Beds? Elite. Sleep? Deep. Like a body at a funeral. You would have heard "they are finally at rest" in the eulogy. Now let’s discuss the location. Prime. Tactical. Right next to Rocky Mountain Bagel Co. — where the bagels are so fresh they have main character energy. The brew? Elite. Not “this is good coffee.” No. This is “I forgive my enemies” coffee. This is “I could run for office” coffee. Morning routine locked in. Walkable, scenic, mountains doing their dramatic thing in the background like unpaid extras in a nature documentary. Canmore understood the assignment. In conclusion: We came for skiing. We stayed for hockey. We left emotionally invested, well-rested, and mildly transformed. Would absolutely stay again. 10/10. No notes. If this place ran the Olympics, checkout would never be on time and no one would complain.