Hampton Inn & Suites Ottawa West

Courtney Juneau

4 months ago

We had a lovely stay at the Hampton Inn & Suites by Hilton in Ottawa during a recent business trip. Check-in was quick and easy, and the hotel itself is clean, modern, and very well maintained. The common areas are spacious and thoughtfully designed, with plenty of seating and lots of convenient places to plug in phones and laptops; perfect for working or unwinding. Breakfast was what you’d expect from a Hampton Inn: simple, fresh, and more than satisfying to start the day. We also appreciated the small on-site store, which was great for grabbing snacks or any forgotten essentials. Our room was spacious, clean, and well appointed. The bed was extremely comfortable, making it easy to get a great night’s sleep. The bathroom was another highlight; the shower had hot water and excellent pressure. Having a coffee maker, microwave, and small fridge in the room was a nice bonus and very convenient for a business stay. Overall, we were very happy with our experience and would absolutely return and recommend this hotel.

stephanie pointet

7 months ago

We stayed over one night- we were to be at the Canadian Tire Centre, but rooms nearby were booked. As a Hilton Member I do try to stay within network, but, I am normally pleasantly surprised. Breakfast: you have the hotel usuals with waffles, but the breakfast dining room is airy and pleasant. The amenities in the hotel are small(to scale of the property), but clean. I particularly like the layout of the room we had, and again, everything was clean, functional. I would bring the kids here. Thanks to the front desk woman - she was very pleasant.

Marie-Claude Turcotte

5 months ago

Expected More from a Hilton I expected more from a Hilton property. The room was very average, although clean. The shower felt like it dated back to the Stone Age—so much water leaked from the showerhead that very little actually reached me. There was no dishware available anywhere in the hotel, only cardboard cups and utensils, which was disappointing. There was no restaurant on-site, but breakfast was provided. On the positive side, the in-room coffee was excellent. Carpet was everywhere, which helps reduce noise but isn’t great for allergies. Finally, the towels were so small that I had to use two just to dry off.

Yinnie Yeh-Duch

6 months ago

We recently hosted my niece's Sweet 16 at the Hampton Ottawa West, and it turned out beautifully. Everyone was friendly and easy to work with, and they helped make the planning part a lot less stressful. From the initial contact with Meena, up to the staff working the day of the event, I can't say enough great things. Our guestrooms were clean and comfortable and check-in was seamless. The breakfast was great, and the staff did an excellent job continuously cleaning and restocking food items on a very busy morning. Overall, it was a great place to celebrate a special day. Thanks to everyone at the Hampton Ottawa West for helping make it a really fun and memorable night!