Hampton Inn & Suites by Hilton Laval

Mas Li

4 months ago

I think this was a perfect tournament hotel. Friendly and accommodating staff that understand how to navigate large groups. Check in was 2 mins. Large rooms, free breakfast and pool. Super large parking lot. Not sure how the lot can be full. Perhaps folks didnt see the extra lot on the other side of the building. The rooms are a bit dated, but super clean. Beds comfortable. Water pressure not strong. Many food choices for large groups within walking. Kabob place across the street was amazing. It was also the best price we found in the neighbourhood.

Sami Mardassi

3 months ago

I’ve stayed at the Hampton Inn & Suites by Hilton Laval for years because it’s close to my family and, until now, reliably quiet and predictable. This most recent stay ended that relationship. We were informed there would be renovations. What we were not told was that this would involve active jackhammering and concrete demolition directly beneath our room. It was not light sound, but concussive and continuous, enough that the floor itself seemed to transmit For reference: sustained exposure to sound at or above 85 decibels is widely recognized as the threshold at which hearing damage can begin. Jackhammers typically operate in the 100–110 decibel range. That is not an inconvenience-level disturbance. That is industrial noise. It caused obvious stress to my spouse and me, and acute anxiety in our dog, who reacted to each impact as if it were a physical threat. Renovations are understandable. What isn’t acceptable is the lack of transparency about their scale and intensity. Had we known heavy concrete breaking was happening under occupied guest rooms, we would have rescheduled. Instead, we were left to endure it. After years of choosing this hotel out of loyalty and convenience, I won’t be returning. The issue isn’t that construction was happening. It’s that guests were not given enough information to make an informed decision about whether to stay.

George F

8 months ago

I stayed at the Hampton Inn and had a good experience overall. Room & Cleanliness: My room was clean and comfortable. The lobby has been recently renovated with a fresh, modern look, which gives a nice first impression. Check-In: No issues at all, I was checked in by George, who was very helpful. I’ve seen some negative reviews, but honestly, the process seemed straightforward. Problems likely only happen if something needs extra verification. Parking: The lot was full at night, but I still managed to find a space, and my car felt safe throughout my stay. Breakfast: The breakfast was really good, with a wide variety of options. It was a great way to start the day and definitely worth it. Room Condition: The only downside is that the rooms are a bit outdated compared to the fresh lobby. In particular, the shower could use some attention, as the water pressure was weak and felt more like a drip. Overall, a solid stay with clean rooms, great breakfast, friendly service, and safe parking. A little refresh of the guest rooms would make this hotel even better.

Ida D

7 months ago

Needs serious cleaning and maintenance The hotel is quite old and feels very worn out. The furniture, carpets, and walls are outdated and could really use a deep cleaning and some renovation. The sink and toilet drained very slowly, and the lighting in the room was poor, with one lamp not working. Breakfast was included but not impressive — the food was bland, and the dining area looked tired and not very clean. We also requested an extra towel, but unfortunately, it never arrived. Another issue was the luggage carts — they were so heavy and hard to move that it took a lot of effort to use them. For most guests, especially women, it would be very difficult to push one without help. I understand this isn’t a luxury hotel, but even budget places should be clean, comfortable, and properly maintained. With some attention to cleaning, repairs, and guest convenience, this hotel could be much better.